The purpose of the Transition Support Service is to assist students adjust to university life and to help resolve any issues that may be affecting university studies.
Many students struggle with a number of issues while studying, for example, adjusting to the academic environment, understanding how to access university facilities or understanding university processes and procedures. Students may also encounter stress, financial problems, housing problems, relocation issues, physical and mental health problems, relationship issues and problems with time management. Student Advisers offer individualised assistance or identify where you need to go for help with these issues. Your Adviser will refer you to specialised support if necessary and follow up to see how it’s all going. From simple requests for information, to more complex and serious matters, Student Advisers are your first point of contact.
http://www.firstyear.utas.edu.au/studentadvisers.html